Welcome to Mandala Yoga Retreat. We are committed to providing a peaceful, supportive and respectful environment for yoga practice, wellness education, personal growth and holistic healing. Please read below Terms & Conditions carefully before making a reservation, submitting a payment, or participating in any training, retreat, services, or other program offered by Mandala Yoga Retreat. By confirming a booking or participating in our programs, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
Booking Deposit: A 25% deposit of the total program fee is required to secure your booking. An additional 4% bank transfer fee must be paid by the sender.
Booking Confirmation: Your reservation is confirmed once the required deposit has been received.
Registration and Balance Payment: All participants must complete the school's registration form and pay the remaining balance in full before the program begins.
Accepted Payment Methods: Upon arrival, payments may be made in cash (USD, EUR, CAD, AUD, or GBP) or by Visa/Mastercard. An additional 4% processing fee applies to card payments Transaction Fees: Participants are responsible for any additional fees charged by banks, PayPal, Western Union, or other payment providers when making payments.
Mandala Yoga Retreat, we value your commitment and sincerely appreciate your understanding and cooperation with our no-refund policy. All deposits and program payments are non-refundable, subject to applicable laws and the terms outlined below:
Cancellation or Early Departure: Payments are non-refundable if a participant cancels or leaves the program early. Participants may return to complete their program or transfer their booking to a friend or family member, subject to approval and availability.
Rescheduling Policy: Requests to change programme dates must be submitted at least one month before the programme start date. All changes are subject to the academy’s approval and availability. If the requested dates are unavailable, an alternative date may be offered.
Unforeseen Circumstances: In cases of natural disasters, war, or other emergencies beyond our control, participants may reschedule their programme for a future date. However, no refunds will be provided.
Changes After the Program Begins: Once a program or training has started, participants may not change their package, switch programs, or request additional services without the academy's prior approval. Additional charges may apply.
Drugs, Alcohol, and Conduct: Illegal drugs, alcohol, harassment, discrimination, violence, and abusive behaviour are prohibited on the retreat premises. Serious or repeated violations may result in dismissal without a refund.
At Mandala Yoga Retreat, we aim to provide a peaceful, safe, and respectful environment for everyone. We kindly ask all participants to respect their teachers, fellow participants, and individual experiences, and to follow these guidelines throughout their stay.
Care for Property:
Please treat the retreat as your home and take care of its facilities and belongings. Participants may be held responsible for any damage caused by negligence or intentional actions.
Photography and Privacy:
Participants may take photos and videos for personal use but may not post class, healing, or service activities on social media without prior permission. Mandala Yoga Retreat may take photos and videos for promotional purposes with participants’ consent. We fully respect anyone who prefers not to be photographed or recorded.
Personal Belongings:
Please keep your money, jewellery, and other valuables securely in the provided lockers. Although we strive to maintain a safe environment, participants are responsible for the security of their own personal belongings.
Dress Code and Cultural Respect:
Please wear comfortable, modest clothing that reflects the values of yoga and mindfulness, ensuring appropriate coverage of the body. We kindly ask everyone to honour Nepalese culture, local traditions, and the personal boundaries of others. For temple visits, please wear clothing that covers your shoulders, chest, and knees as a sign of respect for sacred places.
Attendance and Certification:
Participants must attend the required classes and meet the programme’s attendance and assessment requirements to receive a certificate. Exceptions for illness or emergencies may be considered by management.
Programme Changes and Updates:
Mandala Yoga Retreat reserves the right to make reasonable changes to programmes, services, prices, or policies when necessary. We will do our best to communicate any changes respectfully and in a timely manner. Confirmed bookings will remain subject to the agreed terms, except where changes are required by law or unavoidable circumstances.
Accommodation and Overnight Stay:
At Mandala Yoga Retreat, we provide simple, clean, and comfortable accommodation with essential facilities, reflecting the yogic principles of simplicity and mindful living rather than luxury hotel standards. Participants enrolled in residential programmes are expected to stay at the retreat throughout their programme. If you need to stay overnight outside the retreat, you need to complete an exit form and obtain prior approval from the management. Please note that the retreat cannot assume responsibility for any incidents occurring outside its premises.
Meals and Dietary Requirements:
At Mandala Yoga Retreat, we serve simple, healthy, and nourishing vegetarian meals three times daily, in keeping with our yogic lifestyle and the principle of mindful eating. Our meals focus on nourishment and balance rather than the wide variety of choices available at hotels or restaurants. Snacks and additional food outside our regular menu are not provided, so we kindly ask you to bring your own if needed. We provide protein-rich vegetarian meals; participants with additional protein needs may bring their own protein powder. If you have any medical or special dietary requirements, please inform us in advance. We will do our best to accommodate your needs using ingredients available in Nepal. Thank you for understanding and respecting our simple yogic way of life.
At Mandala Yoga Retreat, we encourage all participants to prioritise their health, safety, and well-being throughout their stay.
Pre-Travel Health Advice: To enjoy a comfortable and healthy stay in Nepal, we recommend consulting your Tropical doctor or a travel health specialist before your departure. Please obtain any recommended vaccinations and take the necessary health precautions at least one month before arriving in Nepal. This may include advice on adjusting to local food and water, maintaining good digestion, and taking precautions against common illnesses, if needed, such as fever, diarrhoea, allergies, coughs, colds, and viral infections. Taking these simple precautions can help you stay healthy and fully enjoy your programme in Nepal.
Travel and Health Insurance: We advise participants to obtain travel and health insurance covering medical expenses, emergencies, medical evacuation, personal belongings, and travel disruptions.
Medical Care and Expenses: If a participant becomes unwell or requires medical attention, our team will assist in arranging appropriate care whenever possible. Participants are responsible for all medical, hospital, medication, and transportation expenses. Mandala Yoga Retreat does not provide personal health or travel insurance or medical treatment.
Medical Advice: Participants with any health problems or medical conditions should consult a qualified healthcare professional before joining our programmes. Participants should inform us about any health conditions that may affect their participation. If a participant becomes unwell or cannot safely continue the programme, we may advise them to seek medical help or temporarily stop their participation for their safety.
Health and Personal Responsibility: Participants should follow all safety guidelines and inform instructors about their health conditions, injuries, or physical limitations. Mandala Yoga Retreat will not be held responsible for any injuries or health conditions if participants fail to inform the instructor, do not follow the instructor’s guidance, or act out of their own negligence.